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Contact Us


24/7 Priority Care: +61 0404 117 773

Trade: WhatsApp | +61 0404 117 773 | info@tilleylane.com
Club Members: members@tilleylane.com

Distribution

We supply tea to Retail, Hospitality, Corporate, Distributors, Online & Export. Delivery and Pick-up by arrangement. Trade terms below.

Trade Terms

Deliveries
We will specify Delivery schedules and offer a delivery times for all clients. In the event that delivery times are late, we shall offer explanation and subject to circumstance, offer redress. See Refunds, Credit and Redress policy, as detailed in Supply contracts.
Returns
Our ReturnWe offer all clients a Return policy. The terms shall depend on the circumstances, full details of which, will be offered subject to product, terms and agreement. It is our policy to negotiate favourable terms on Returns, for each client according to their circumstance and the trade involved.
Damaged Goods
Damaged goods maybe returned or credited, subject to prior agreement, made in the course of trade. Breakages, or unsaleable stock will be included in this offer, subject to approved circumstance.
Settlements
30 Day Settlement - 40% profit - on our Retail Recommended Price [RRP]
Payment on Delivery - 50% profit - on our Retail Recommended Price [RRP]

Minimum Order Size: x 20 packs. Delivered in Cardboard Boxes.

Payments
All payments for 'Tilley Lane' pay:
Phillip Banks Pty Ltd
Westpac Bank
BSB - 096 032
Account - 412 417
Online
If you have an Online platform for selling our teas, please contact: tea@tilleylane.com

Etsy - TilleyLaneStore
Ebay - TilleyLaneTeas
Ebay - Limebooks
Retailers
Parisi - 19-21 Dover Rd, Rose Bay Food Hall
IGA Balgowlah Heights - 113 Beatrice Street, Balgowlah Heights, NSW Website
IGA - 19-21 Dover Rd, Rose Bay Food Hall
Hospitality
Chez Marc - 10 Tilley Lane, Frenchs Forest Cafe

For all other enquiries contact our office.